Complaints Policy

We want to hear about it if something falls short.

How to raise a complaint. Email help@moldremovalftcollins.com or call (970) 555-0101 with your name, job address, the date of service, and a description of the issue.

What happens next.

• We acknowledge your complaint within 2 business days.
• We aim to provide a full response or resolution plan within 10 business days.
• If the work was performed by an assigned contractor, we coordinate directly with them on your behalf and stay involved until it is resolved.

If you are still not satisfied. You may contact the Colorado Attorney General's Consumer Protection Section or your local Better Business Bureau. Nothing in this policy limits your legal rights.

Last updated: September 2, 2026.